Effective Date: 1/1/2020
Last Updated: 25/11/2023
1. Introduction
Welcome to Eagle-Audit.
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (http://www.eagle-audit.com), use our products, or engage with our services.
By using our website or solutions, you consent to the practices described in this policy.
2. Who We Are
Eagle-Audit is a software and consulting company specializing in Audit, Risk, and Compliance Management Solutions.
Our mission is to provide intelligent, secure, and compliant platforms that help organizations transform their audit and governance operations.
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
privacy@eagle-audit.com
3. Information We Collect
We collect information to improve our services, provide support, and enhance your experience. The information we may collect includes:
a. Personal Information
- Name, email address, phone number, and job title (when you contact us, request demos, or register).
- Company name and professional details (when engaging in business communication).
b. Technical Information
- IP address, browser type, operating system, and device information.
- Log data (pages visited, time spent, referring URLs).
- Cookies and similar tracking technologies (see Section 7).
c. Usage Data
- Interactions with our platform and website features.
- User preferences and feedback for improving system usability.
d. Client Data (for platform users)
If you are using the Eagle-Audit Software, we may process data provided by your organization — including audit records, findings, and business information — strictly for hosting and support purposes.
4. How We Use Your Information
We use the collected data to:
- Provide and improve our products and services.
- Respond to your inquiries and support requests.
- Manage user accounts and access control.
- Send updates, newsletters, and security alerts.
- Analyze system usage and enhance performance.
- Ensure compliance with legal and contractual obligations.
We will never sell, rent, or trade your personal information to any third party.
5. Legal Basis for Processing (GDPR Compliance)
We process personal data based on the following lawful bases:
- Consent: When you voluntarily provide information through our website or forms.
- Contractual necessity: When processing is required to deliver our services.
- Legal obligation: When required to comply with applicable laws.
- Legitimate interest: To improve our business operations, user experience, and security.
6. Data Storage and Retention
Your data is securely stored on encrypted servers hosted in compliant cloud environments (such as Microsoft Azure, Oracle Cloud Infrastructure, or AWS).
We retain your data only as long as necessary for the purpose it was collected or as required by law.
When data is no longer needed, it is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Eagle-Audit uses cookies to enhance your experience on our website.
Cookies help us understand user behavior, remember preferences, and improve website performance.
You can choose to accept or decline cookies in your browser settings. However, disabling cookies may affect some website functionalities.
8. Data Security
We take data protection seriously and implement industry-leading measures including:
- Encryption (in transit and at rest)
- Multi-factor authentication
- Role-based access control
- Regular security audits and penetration testing
- ISO 27001–aligned information security management
Despite our best efforts, no system is completely secure. Users are encouraged to maintain strong passwords and safeguard their login credentials.
9. Data Sharing and Third Parties
We may share limited data with trusted partners strictly for:
- Hosting and cloud infrastructure
- Analytics and web performance optimization
- Email communication or marketing (with consent)
All partners are bound by confidentiality and data protection agreements.
We do not share client or audit data with any unauthorized third party.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request a copy of your data
- Object to or restrict processing
- File a complaint with your local data protection authority
To exercise these rights, please contact us at privacy@eagle-audit.com.
11. International Data Transfers
If data is transferred outside your country (e.g., to cloud servers or support teams), we ensure compliance with applicable laws such as GDPR and Standard Contractual Clauses (SCCs) to maintain equivalent data protection standards.
12. Updates to This Policy
Eagle-Audit may update this Privacy Policy periodically to reflect technological, legal, or operational changes.
We encourage you to review this page regularly. Updates will take effect immediately upon posting.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:
privacy@eagle-audit.com
http://www.eagle-audit.com
Eagle-Audit Headquarters – New York, USA
Eagle-Audit.com 